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Contact:
Marjie Johnsen
(909) 606-3665
mjohnsen@alorica.com
Alorica
Inc. Named 314th Largest Software & Service Supplier in
Software
Magazine's 2003 Software 500
Award Marks 3rd Consecutive for
Service Management Provider, Alorica Inc.
CHINO, CA., January 31, 2004-
Alorica
Inc. was listed as the 314th largest software and service
supplier in Software Magazine' s 21st Annual Ranking
of the Top 500 World's Largest Software and Services Suppliers.
The rankings are based on companies who delivered a rapid
return on investment for their customers with focused product
offerings for the year 2002.
According
to the December 2003 issue of Software Magazine,
overall market conditions were challenging in 2002. Despite
this, Alorica still posted a software service revenue of $25.2
million for the year.
This
honor marks the third consecutive year that Alorica has been
named to the Software 500. Alorica's President and CEO, Andy
Lee, credits the commitment and drive of his employees for
the company's consistent growth.
"Our
company focus is on continually providing our clients with
exceptional service to increase customer retention and maximize
their profits," Lee said.
About
Alorica Inc.
Alorica Inc. is a leading customer service management firm
managing the entire customer lifecycle, from front-office
customer interaction to back-office fulfillment. Alorica delivers
fully integrated services such as customer interaction management,
service logistics, depot and onsite repair services, as well
as total eBusiness solutions. Alorica Inc. integrates, manages
and automates these service solutions with Helix 2002, which
also provides real-time Web-delivered data analysis with worldwide
accessibility. Alorica Inc. is headquartered in Chino, Calif.,
and currently provides fully integrated outsourced customer
service support for companies such as NEC/Mitsubishi, Gateway,
U.S. Robotics and eMachines. For more information, please
visit Alorica's web site at www.alorica.com.
About Software Magazine
Softwaremag.com is produced by King Content Co., which acquired
the Web publication rights in August 2003. King Content Co.
produces all the editorial content and handles advertising
sales for Softwaremag.com and Software Magazine . The company
is headed by John P. Desmond, an experienced IT journalist
and publishing entrepreneur. Other activities of King Content
include the writing of special supplements for Business Week
in conjunction with International Media Associates, including
supplements on wireless technology and information security.
For more information, visit King-Content.com.
For more information,
please contact us or,
if you're in the U.S., call 1-866-ALORICA (1-866-256-7422).
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