Fast Growing Technology Company, Alorica Inc., Expands to Fort Myers

Alorica Inc. to Immediately Hire Over 50 Technical Support Agents in Fort Myers Call Center

FORT MYERS, FL., February 06, 2006
Alorica Inc, a leading customer service management provider, has recently expanded to the Sony Service Center in Fort Myers, and expects to immediately hire over 50 additional technical support agents to provide outstanding service to Sony customers.

Alorica has experienced tremendous growth throughout the past year, and the company intends to continue hiring technical support personnel to fill the Fort Myers facility.

"We have come to Fort Myers for the quality. The Sony employees that have come on board with Alorica are known for providing exemplary support and service to customers. Alorica plans to build on this foundation, hopefully adding up to 500 more talented individuals throughout the next year," said Alorica CEO and Founder, Andy Lee.

The industry-leading service provider will "improve the effectiveness of technical support for Sony customers, while fostering an environment of opportunity to develop talented employees," Lee continued.

Alorica will be accepting applications through company's Fort Myers e-mail address at welcomeFM@alorica.com. Additionally, interested individuals are encouraged to apply in person at the Fort Myers facility, located at 12451 Gateway Blvd., Fort Myers.

Alorica Inc. is a dynamic, fast growing international organization that specializes in serving the post-sales consumer life-cycle needs of its clients. Service management solutions include customer service and technical support, reverse logistics, and depot repair, which are all integrated into a seamless process through the company's proprietary service-management software suite, Helix by Alorica®. The significant majority of Alorica's employees work in the company's 10 contact centers, serving as customer service and technical support agents.
 

About Alorica Inc.
Alorica Inc. is a leading customer service management firm managing the entire customer lifecycle, from front-office customer interaction to back-office fulfillment. Alorica delivers fully integrated services such as customer interaction management, service logistics, depot and onsite repair services, as well as total eBusiness solutions. Alorica integrates, manages and automates these service solutions with Helix by Alorica®, which also provides real-time Web-delivered data analysis with worldwide accessibility. Headquartered in Chino, Calif., Alorica proudly provides customer service excellence in over 10 locations, nine housed nationally. For more information, please visit Alorica's web site at www.alorica.com.

For more information, please contact us or, if you're in the U.S., call 1-866-ALORICA (1-866-256-7422).