Mary was launching a new television advertisement … in two weeks. Customers have a number to dial, but she didn’t have anyone to answer the calls. Mary is on a tight budget and time frame. She asked if Alorica could help.
What was most important to Mary is that bilingual agents can help customers around the clock, starting ASAP! She wasn’t sure when the customers would call or how many would respond to her advertisement. Alorica coordinated immediate support from a call center just minutes away from Mary’s office.
Right on time, a team of trained agents, management and support staff were ready to kick off her program. Mary was thrilled at her campaign results. Just six weeks in, the Alorica center had enrolled over 40,000 new customers. Mary is already talking about her next campaign. Another quick one, of course!