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Coveted Rankings by CIS Magazine Based on Third-Party Verified DataFt. Lauderdale, FL
PRC, LLC (www.prcnet.com), one of the premier providers of outsourced customer contact management services, announced today that it has been awarded a 2010 Top 50 Teleservices Agencies Ranking by Customer Interaction Solutions (CIS) Magazine. This program recognizes the largest teleservices providers, both domestically and internationally, based on the volume of teleservices performed during the past year.
“PRC is thrilled to have received this very exclusive designation,” says Steve Richards, CEO of PRC. “It’s a testament to our commitment to solid client service delivery and our daily focus on operations performance.”
In determining the winners of its annual Top 50 Teleservices Agencies Rankings program, CIS Magazine utilizes a highly selective process. To ensure its authenticity, all data is verified by third parties.
“The Top 50 Ranking is a prestigious symbol of credibility that instantly sets a teleservices provider apart from its competitors,” Richards says. “PRC’s inclusion in this esteemed list is a credit to our team as a globally recognized, industry-leading performer. It affirms PRC as a leader for our partners and prospects in Teleservices outsourcing.”
Customer Interaction Solutions Magazine, published by the Technology Marketing Corporation, is considered to be the leading resource for the call center, CRM (Customer Relationship Management) and teleservices industries. Winners of the 25th Annual Top 50 Outbound Teleservices Agencies Rankings have been published in the March 2010 issue of CIS Magazine, while inbound and interactive inbound winners will be featured in the April 2010 issue.
About Alorica, Inc.
Alorica is a global leader in delivering BPO Customer contact management solutions. Alorica provides a variety of advanced customer contact management solutions such as customer care, technical support, sales, collections and social media services for Fortune 1000 companies mainly in the communications, technology, media, financial services, government, healthcare, automotive, retail and consumer product verticals. Alorica's specialty is providing flexibility to its clients while delivering high quality service. Headquartered in Chino, California with nearly 20,000 employees housed in 34 global contact management centers, Alorica provides unprecedented client support and attention. Alorica supports several customer communication channels including voice, email, chat and social media from onshore, near shore and offshore facilities. Additionally, Alorica provides fulfillment services and reverse logistics services through its U.S. logistics centers. For more information, please visit www.alorica.com.
PRC, an Alorica Inc. company, is an outsourced Business Solutions Provider globally delivering Customer Management and Sales and Marketing services on behalf of leading brands. With over 25 years of experience, PRC delivers solutions that support communications to target, acquire, grow, retain and develop customer relationships that deliver a positive return on their clients' investment. Headquartered in Ft. Lauderdale, Florida, the Company supports clients worldwide through its global network of centers.