Tips for Alorica Job Seekers
Has an open position at Alorica caught your eye? Here are a few resume and interview strategies to help you get noticed—and get your foot in the door.
Your Resume—the Ultimate Selling Tool
A resume’s purpose is to “sell” you quickly to the reader by outlining your experience and how you can contribute to the employer’s workplace. Below are a few tips for making yours stand out in the pile.
Don’t Forget the Basics
Your resume should include:
- Objective: State the job or internship you're looking for.
- Experience: Describe your job history in detail, including company names, the dates you worked there, and the duties of your position.
- Education: List high school and college degrees earned as well as any additional college-level courses you’ve taken.
- Other Skills/Information: Include special computer, language and/or other skills that may be relevant to your ability to perform the job.
Stay Focused
- Focus on the title of the job you seek and address its specific requirements.
- Organize your resume around the duties and skills of that position.
Use Strong Action Words
- Use key terms and phrases that will “pop out” at employers and get their attention.
- Emphasize words that signify leadership, such as: team work/player, multi-tasking, executed, organized, performed, maintained, supervised, managed, directed, developed, and implemented.
Make Copies of Your Resume
- Always have extra copies of your resume on hand at your interview; you may be asked to meet with additional people.
- Your resume can be used as a “leave-behind” after meeting with key personnel.
The Interview – Be Prepared
Congratulations! You've been contacted by one of Alorica’s team members—and they want to meet with you personally to discuss the job you’ve applied for. A job interview can certainly be nerve-wracking, but being prepared will give you an edge in landing the position. Here are some tips that will help your interview go more smoothly.
Prepare
- Before interviewing, learn all you can about the company and, if possible, the position you’re applying for.
- Look at the company’s website.
- Read company brochures, flyers and any other marketing materials you can get your hands on.
- Talk to someone at the company who can give you an “insider’s view” of the organization.
- Familiarize yourself with the specific duties of the position you’re seeking.
Practice
- Don’t be afraid to rehearse for the “big event.” After all, practice makes perfect.
- Search the Internet for common interview questions.
- Practice answering those questions with a friend or family member.
- Rehearse by yourself in front of a mirror.
Look Your Best
- When it comes to interviewing, the rule of thumb is “dress for success.”
- Always dress appropriately.
- Corporate attire is always a must.
- Present a neat appearance, i.e. clean-shaven, neatly groomed hair.
- Don’t chew gum during the interview.
- Be confident, but not arrogant.
- Make basic eye contact, but do not stare.
- Give a firm handshake.
- Avoid long pauses in conversation.
- Avoid using “filler words” such as “umm…”
- Use positive body language and proper posture.
- Show your interest and enthusiasm.
- Smile frequently.
- And most importantly – be yourself.
Ask Questions
- Almost all interviews end with “Do you have any questions?” Be prepared to respond by following these tips.
- Have questions ready (write them down if you have to).
- It's ok to refer to notes; it shows you made an effort to prepare.
- Pay attention during the interview—don’t ask a question that’s already been covered.
- Be courteous and attentive while the interviewer responds to your questions, and ask follow-up questions, if necessary.
Become a Call Center Agent - Join Alorica!
Alorica is currently seeking bright, motivated individuals to join our call center teams. Qualified candidates have exceptional communication skills, a fierce drive to succeed, and a genuine passion for helping people.
To learn more about the benefits of working at Alorica, please visit our Careers at Alorica page.