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Alorica Inc. Named 391st Fastest
Growing Company in the Deloitte Technology Fast 500 Program
Service Management Provider attributes its 649% five-year
growth to its commitment to service excellence
CHINO, CA., October 24, 2003 — Alorica
Inc. announced its rank of 391st in the 2003 Deloitte Technology
Fast 500, a placement of the 500 fastest growing technology
companies in North America. Rankings are based on the average
percentage of revenue growth over the past five years, from
1998-2002. During this period, Alorica experienced a growth
of 649%.
Alorica’s President and CEO, Andy Lee, credits the commitment
and drive of his employees with the company’s remarkable
five-year growth. “Our company focus is on continually
providing our clients with exceptional service to increase
customer retention and maximize their profits,” he said.
“Alorica’s employees make this a reality through
their hard work and commitment to excellence. ”
“Attracting enough customers to maintain triple digit
growth over five years makes a strong statement about the
quality of a company’s product and its leadership,”
said Mark Evans, national managing partner of Deloitte’s
Technology, Media & Telecommunications Group. "We
congratulate Alorica on becoming one of the 500 fastest growing
technology companies in North America."
The Fast 500 list is compiled from Deloitte’s 20 regional
North American Fast 50 programs, nominations submitted directly
to the Fast 500, and public company database research. To
qualify for the Fast 500, entrants must have had 1998 operating
revenues of at least $50,000 USD and $75,000 CD for the United
States and Canada, respectively; and 2002 operating revenues
must be at least $1 million USD or CD. Entrants must also
be public or private companies headquartered in North America
and must be a “technology company,” defined as
a company that owns proprietary technology that contributes
to a significant portion of the company's operating revenues;
or devotes a significant proportion of revenues to the research
and development of technology.
About Alorica Inc.
Alorica Inc. is a leading customer service management firm
managing the entire customer lifecycle, from front-office
customer interaction to back-office fulfillment. Alorica delivers
fully integrated services such as customer interaction management,
service logistics, depot
and onsite repair services, as well as total eBusiness solutions.
Alorica Inc. integrates, manages and automates these service
solutions with Helix 2002, which
also provides real-time Web-delivered data analysis with worldwide
accessibility. Alorica Inc. is headquartered in Chino, Calif.,
and currently provides fully integrated outsourced customer
service support for companies such as NEC/Mitsubishi, U.S.
Robotics and eMachines.
About Deloitte & Touche
Deloitte & Touch, one of the nation's leading professional
services firms, provides assurance and advisory, tax, and
management consulting services through nearly 30,000 people
in more than 80 U.S. cities. The firm is dedicated to helping
its clients and its people excel. Known as an employer of
choice for innovative human resource programs, Deloitte &
Touche has been recognized as one of the "100 Best Companies
to Work For in America" by Fortune magazine for six consecutive
years. Deloitte & Touche refers to Deloitte & Touch
LLP and related entities. For more information, please visit
Deloitte & Touche's web site at www.deloitte.com/us.
For more information, please contact
us or, if you're in the U.S., call 1-866-ALORICA (1-866-256-7422).
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