News
Archive
Contact:
Marjie Bally
(909) 606-3665
mbally@alorica.com
ALORICA NAMED 'RISING STAR' ON LOS ANGELES TECHNOLOGY FAST
50 LIST BY DELOITTE & TOUCHE
CHINO, CA., August 19, 2002 - Alorica,
a leading customer service management software and services
company based in Chino, Calif., has been named a "Rising
Star" on the 2002 Los Angeles Technology Fast 50 annual
list by Deloitte & Touche recognizing the 50 fastest-growing
technology companies in the region.
Rankings for the Fast 50 are based on the percentage of growth
in fiscal year revenues. The Rising Star designation is given
to companies with the highest growth rates the past three
years, from 1999 to 2001.
Regional winners of the Technology Fast 50 programs are automatically
entered in the Deloitte & Touche Technology Fast 500 program
which ranks North America's top 500 fastest-growing technology
companies. Last year, Alorica was designated a Rising Star
on the Technology Fast 500 national list.
"Being named to the Los Angeles Technology Fast 50 and
receiving the 'Rising Star' designation is a testament to
our dedication in providing our clients with the highest level
of customer service support possible," said Andy Lee,
president and CEO of Chino, Calif.-based Alorica Inc.
"In an era where technology companies come and go, making
the Deloitte & Touche Technology Fast 50 Rising Star is
a testament to a company's vision that allows growth over
a three-year period. Alorica has proven that its leadership
has the right stuff for growth, and we at Deloitte & Touche
salute their accomplishments," said Gary Dickey, partner,
Deloitte & Touche Technology, Media & Telecommunications
group.
Alorica recently released its Helix 2002 software suite with
new mobile field service and warehouse capabilities. The company
also added a "Knowledge Base" component that provides
call center and online tech support personnel, as well as
customers via self-help Web portals, with up-to-date information
on a variety of customer support issues as product diagnostics,
repair processing and warranty management. The company's clients
include eMachines, NEC/Mitsubishi and U.S. Robotics.
About Alorica Inc.
Alorica Inc. is a leading customer service management firm
managing the entire customer lifecycle, from front-office
customer interaction to back-office fulfillment. Alorica delivers
fully integrated services such as customer interaction management,
service logistics, depot and onsite repair services, as well
as total eBusiness solutions. Alorica Inc. integrates, manages
and automates these service solutions with Helix 2002, which
also provides real-time Web-delivered data analysis with worldwide
accessibility. Alorica Inc. is headquartered in Chino, Calif.,
and currently provides fully integrated outsourced customer
service support for companies such as NEC/Mitsubishi, U.S.
Robotics and eMachines.
About Deloitte & Touche
Deloitte & Touche LLP, one of the nation's leading professional
services firms, provides assurance and advisory, tax, and
management consulting services through nearly 30,000 people
in more than 100 U.S. cities. The firm is dedicated to helping
our clients and our people excel. Known as an employer of
choice for innovative human resources programs, Deloitte &
Touche has been recognized as one of the "100 Best Companies
to Work For in America" by Fortune magazine for five
consecutive years. Deloitte & Touche refers to Deloitte
& Touche LLP and related entities. Deloitte & Touche
is the U.S. national practice of Deloitte Touche Tohmatsu.
Deloitte Touche Tohmatsu is a Swiss Verein, and each of its
national practices is a separate and independent legal entity.
For more information, please visit Deloitte & Touche's
Web site at www.deloitte.com/us. For more information on the
Technology Fast 50 and Fast 500 programs, please visit www.fast50.com.
|
