Parts Management

Asset Recovery

With access to vast inventories of new, market-matured, and excess computer and electronic-related parts and products from manufacturers/OEMs, Alorica’s assets recovery team assists companies to refurbish systems, peripherals, components, and parts. Refurbishing allows manufacturers/OEMs to explore new revenue opportunities, and reduce parts replacement cost by regenerating parts and systems that are otherwise imperfect as a whole. Through partner relationships with both domestic and international suppliers and customers, Alorica’s asset recovery team is able to employ its extensive knowledge of supply and demand in different regional markets by procuring the parts, refurbishing the systems whenever necessary, and redistributing them to appropriate buyers in the appropriate markets.

PartSmart Network

As the B2B parts sales division of Alorica, The PartSmart Network (PSN) supports third party service providers, repair organizations, corporate resellers, government agencies and self-maintainers by offering solutions that automate transactions and centralize information. The PartSmart Network's mission is to optimize each phase of procurement and transform the way organizations do business. Their goal is to help customers take advantage of technology by streamlining the procurement business process through e-commerce.

To create efficiency in a highly fragmented computer market, PSN integrates and organizes multi-vendor inventories of computer and office equipment parts suppliers into a single, searchable database accessible over the Internet. With access to the PSN database, customers can find the parts they need in a matter of seconds by entering an item description or the manufacturer's part number. This, coupled with an automated fulfillment process, supported by personal customer care, transforms the traditional method of product procurement.

In order to provide the best possible quality and cost of parts to the marketplace, the PartSmart Network's Vendor Management Team develops and leverages strategic supplier relationships. All inventories appearing in PSN are pre-verified and accepted only from pre-qualified partnered suppliers. In the continuous effort to increase product availability and meet our customers' requirements, demand data is shared to guide PartSmart suppliers' inventory planning and pricing strategies. Together PSN, parts suppliers and customers form a strategic alliance to optimize the productivity and efficiency of the computer service and support industry.

PSN Service Offerings:

• Product Sourcing
• On-line Ordering
• Vendor Relationship & Returns Management
• Online Reports
• Excess Inventory Liquidation
• Private Procurement Networks

For more information, visit http://www.partsmartnetwork.com

For more information, please contact us or, if you're in the U.S., call 1-866-ALORICA (1-866-256-7422).