“The more information that you can provide on what you are going to use the service for, the better service you’ll get,” says Andy Lee, CEO of Alorica, which provides remote customer service for Fortune 500 companies. “Have all the information in front of you — account numbers or serial numbers readily available.”… Click here for the full article.
3 steps to getting great customer service
“The more information that you can provide on what you are going to use the service for, the better service you’ll get,” says Andy Lee, CEO of Alorica, which provides remote customer service for Fortune 500 companies. “Have all the information in front of you — account numbers or serial numbers readily available.”… Click here for the full article.
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