As companies care more about doing good in the world, they’re selecting partners who share their same passion. International Association of Outsourcing Professionals (IAOP) recently launched its long-awaited Social Responsibility in Outsourcing (SRO) Chapter with its inaugural webinar, “The Evolution of Socially Responsible Outsourcing: Relevant Now More Than Ever.” Participating in the webinar, included Alorica’s Chief Culture Officer Joyce Lee, along with representatives from other leading organizations including Facebook, Microsoft, Sprint and BSR.
For the webinar, Alorica represented service providers in the BPO industry, offering our take on the benefit and impact of a CSR program. Besides the obvious reasons that it’s the right thing to do and our clients care about it, Alorica believes being socially responsible is “just good business.” Being in the people-to-people business, our employees are truly our greatest assets, thus we pay attention to what attracts them, motivates them and keeps them. The result? We’ve created a culture of giving back, connection and empowerment through our CSR programs.
So how do we do that? One way is through our partnership with Making Lives Better with Alorica (MLBA), a global non-profit dedicated to improving the lives of people in need around the world. Alorica employees lead the nearly 100 chapters worldwide, where they are empowered to support individuals, local organizations and communities that matter most to them. In less than four years, MLBA chapters have raised and distributed millions of dollars in grants and disaster relief, and our clients are noticing these efforts! One example is through our partnership with Intuit where we were selected to help with their latest impact sourcing project, establishing a Prosperity Hub in Bluefield, W. Va. This initiative will bring hundreds of jobs, providing locals with career opportunities and support through MLBA, with the end goal of helping the people there to help themselves and their own community.
Interested in learning more about why CSR is important to Alorica? Listen to the playback of the webinar here.