We have another win in the books! Alorica has been named a winner of a Bronze Stevie Award in the Minority-Owned Business category for The 16th Annual American Business Awards.
Alorica received this award as a minority-owned business with outstanding achievements in 2017. These successes include the deployment of technology solutions, such as chatbots, robots that automate repetitive order fulfillment and billing tasks, artificial intelligence, and the enhancement of Alorica’s existing data analytics and CX intelligence capabilities with speech analytics. Increased client demand for these, as well as Alorica’s other innovative solutions, helped fuel the company’s 2017 growth, expanding our delivery network with nine new locations around the world.
“As a minority-owned business, we strongly believe that embracing a diverse workforce not only enhances Alorica’s workplace culture but is key to our success as a global company. We saw this success in a variety of ways last year through our technological transformation initiatives and tremendous growth, which led us to take our business strategy to the next level,” said Andy Lee, Chairman and CEO of Alorica. “We are pleased to be recognized in a category that shows our commitment to embracing differences and fostering inclusiveness, which results in our employees delivering insanely great customer experiences.”
At Alorica, we provide a powerful advantage for our clients, in the pursuit to deliver insanely great customer experiences, visit our website to learn more. Check out the official press release for more details on the award win.