The First Party Summit, is a round table event for creditors and agencies to discuss the unique challenges of “first-party” work, including collections, outsourcing, and customer care. In its fourth year, this is the only event devoted exclusively to the issues for both sides in the First Party environment. At this year’s event, Alorica’s Vice President of Compliance Andy Balthaser will both moderate and participate in a peer-to-peer “Agency and Vendor” discussion.
The discussion will cross a variety of topics including legal and compliance (major areas of exposure, trends, regulatory outlook); cybersecurity (cost to agencies, general expectations, international concerns); general practices (omnichannel vs. multichannel, best practices); and emerging risks (robocalling, whitelisting/registration of phone numbers).
What: Agency and Vendor Discussion
Where: Westin Stonebriar Hotel & Golf Club – Frisco, Texas
When: Tuesday, June 5 at 2:10 p.m.
Who: Andy Balthaser, VP of Compliance, Alorica
Financial Solutions isn’t just about collecting debts—it’s about preserving a customer relationship. Supported by innovative processes, and regulatory and compliance leadership, Alorica helps to deliver the outcomes you’re looking for. To learn more about our Financial Solutions services, visit here.