Global Business Services

Global Roles. Local Talent.

We think that you should do more than work for a company—you should help transform it.

As part of our Global Business Services (GBS) team, you have the opportunity to optimize functions and provide holistic thinking for a strong, international company while working locally in the Philippines.

Search Openings


Alorica Offers

GBS is made up of experts across all parts of the company—Finance, IT, Procurement, HR and Workforce Management. These are best-in-class, professional positions that give you visibility into how Alorica’s departments interact with each other and provide a 360-degree view of the company’s overall approach.

If you have a passion for helping people—and you want to help deliver insanely great experiences and make lives better—Alorica may be worth a look!


Professional career opportunities


Multiple locations throughout the Philippines


Competitive pay and benefits

Work with passionate people

At Alorica, you’ll find much more than a job. You’ll be part of a global company that feels like family.

“What I really like about Alorica is its culture of teamwork and family, supportive and trusting leaders, and collaborative and appreciative stakeholders. Your co-workers become your friends, the workplace becomes home, and if you get lucky just like I did, you get to meet your life partner here.”

– Irene T. Mejia, Director, Quality Assurance



Advance your career

Working within GBS helps to develop your talent. Read on to see how our teammates have advanced:

Marieta San Pedro is a Service Desk Manager and Alorica Blue Milestone Awardee with over 10 years of service. She joined Alorica in 2004 as a Technical Support Agent, and moved to the IT Department in 2008. Since then, Marieta has been promoted several times—from an analyst to team lead, to supervisor, to her current position as a Service Desk Manager. Marieta has consistently shown a commitment to excellence and a passion for her work.

Choose your own career

With GBS, you can explore a variety of exciting career prospects that fit your skills, passions and educational background. Here are just a few of the available opportunities:

  • Finance and Accounting
  • Human Resources
  • Information Technology
  • Procurement
  • Workforce Management
  • Recruitment




From conducting general financial and ledger activities to assisting in operational investigations and research, our finance team helps keep the company humming along. With opportunities including payroll coordinators, senior accountants and analysts, you’re sure to find the right position to take advantage of your talents.

Information Technology (IT)

There are numerous opportunities to use your IT skills at Alorica. From Service Desk to Site Support, Network Systems, Architecture and more, our IT team supports the company’s global operations, processing more than 140 active projects and 1,200+ IT requests per month. We offer a number of different areas in which to specialize, as well as opportunities for career advancement paths in both technical support and leadership.



Human Resources

Keeping our team of over 100,000 employees around the world happy and engaged takes a unique skill set, and at Alorica, your talents are put to great use. Our HR leaders deliver comprehensive strategies and solutions in the areas of employee relations, training and development, wage and salary, benefits administration and legal compliance. Discover opportunities ranging from talent acquisition specialists to HR Directors and above.

Discover what's possible!