Last-minute changes to the scope loomed menacingly, but by hiring specialty coaches, enlisting additional expert resources and reducing unnecessary service dispatches, a major communications provider saved millions of dollars while observing a significant uptick in customer satisfaction.
Learn about our team and how we make lives better…one interaction at a time—for our clients, customers, colleagues and communities.
Alorica successfully collaborated with OHSU to improve the patient experience through combined hospital and physician billing.
IAOP® has named Alorica to its 2017 Global Outsourcing 100 list of the world’s best outsourcing service providers. The list includes companies from around the world that provide the full spectrum of outsourcing services.
Looking for an insanely great opportunity? Explore everything Alorica has to offer!
Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction and bottom line.