Latin America

Head south for high-quality outsourcing solutions.

Cost-effective solutions, closer than you think.

Since 1999, Alorica has differentiated itself as the premier provider, offering scalable, cost-effective nearshore and in-country solutions in Latin America. Our services span all channels and industries, with clients benefiting from a broad range of geographies, languages and cost options. We continue to expand our Latin America footprint to best support our clients, currently operating across 9 countries: Antigua, Brazil, Dominican Republic, Guatemala, Honduras, Jamaica, Mexico, Panama and Uruguay.

Take a closer look

  • 17 years of experience in Latin America with a tenured, local leadership team
  • Operating in 20 locations across 9 countries, with continued market expansion
  • Current capacity of more than 12,000 seats

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Cost-effective solutions for clients; delivering insanely great customer support from a highly educated workforce

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Geographically varied locations provide business continuity and a broad range of cost options

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Physical proximity and cultural integration with the U.S., with strong English and bilingual capabilities

Nearshore: Same time zone. Same culture. Amazing ROI.

Our nearshore contact centers in Central and South America offer a cost-effective, multi-lingual service just a stone’s throw from your U.S. offices. Similar time zones, and agents who can truly relate to your North American customers makes Latin America an ideal location for delivering high quality outsourcing solutions.

Pictured: Mexico City, Mexico

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