North America

Delivering exceptional business process outsourcing services to the world, from right here at home.

Outsourcing solutions you’re looking for. Capabilities you’d never expect.

Getting value from a BPO partner doesn’t mean you have to move your operations halfway across the world. With the strongest North American footprint of any provider and as an official “Military Friendly Employer,” Alorica provides jobs to more than 50,000 talented people here in our own backyard.


Take a closer look

  • Operations in North America since 1982
  • 70 locations, with nearly 4 million square feet of work space in the U.S. and Canada
  • Unmatched footprint offers client a broad range of cost options, time zones and business continuity logistics



Geographically dispersed locations provide business continuity and a broad range of cost options


Burstable staffing for rapid deployments across 76 North American locations and our Work-at-Home agent platform


Proudly giving back to those who serve, Alorica is a “Military Friendly Employer” with our AloriCares veterans initiative

Insanely great customer experiences, proudly made in the USA.

A vast amount of experience in providing BPO and customer service solutions is only useful if those capabilities can be deployed where they are needed most. So Alorica built the largest employee network across the U.S. to ensure our clients maintain streamlined operations, efficiency and flexibility. We offer unmatched BPO capacity and scalability of a highly skilled workforce, operating from 65 domestic locations in 70 cities across 30 states.

Pictured: New York City, New York




Skilled and scalable talent from our northern neighbors.

Alorica has been a leader for in-country Canadian support since 1998. Our two centers are home to multilingual Canadian agents in Ontario and Quebec provinces—these locations boast a scalable, highly skilled workforce to support clients across all industries, service types and channels.

Pictured: Toronto, Canada

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Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction and bottom line.