The Affordable Care Act is creating an increase in customer service inquiries to health insurance providers—leading insurance providers to streamline the way they interact with their customers.
The Affordable Care Act is creating an increase in customer service inquiries to health insurance providers—leading insurance providers to streamline the way they interact with their customers.
Who We Are is a big part of what makes us insanely great—discover why!…
A typical year: 800,000 social media interactions. 2.3M chat conversations. 500M discussions over the phone. Discover What We Do—and find out what…
With more than 15,000 employees dedicated to healthcare, our thousands of PBM advocates support a variety of prescription processes, ranging from mail…
With more than 15,000 employees dedicated to healthcare, our 4,500 Payer advocates support a variety of Payer processes, ranging from member enrollment…
The ‘Age of the Customer’ has pressed most industries to redesign their customer relationship model to fit the needs and wants of an informed and involved patient. With retail, tech and airline industries paving the way, many healthcare providers and payers are on their way to connect to their customers on a more efficient, transparent level.
