Is now the right time to increase revenue? You tell us. Start with the right tools—extensive analytics, rigorous operational standards and smarter dialing techniques—and you can enhance your company’s revenue stream.
Is now the right time to increase revenue? You tell us. Start with the right tools—extensive analytics, rigorous operational standards and smarter dialing techniques—and you can enhance your company’s revenue stream.
Who We Are is a big part of what makes us insanely great—discover why!…
A typical year: 800,000 social media interactions. 2.3M chat conversations. 500M discussions over the phone. Discover What We Do—and find out what…
For decades, companies have relied on contact center support to answer customer questions and resolve issues quickly – but the times, they are a’changing.
The client—a security software company—required a very specific agent profile to provide world-class technical support to their highly-knowledgeable customer base. After a complete…
Recruiting typically requires a series of prescreening, phone calls and in-person interviews, but modern technology is removing a lot of the stress…
