Is now the right time to increase revenue? You tell us. Start with the right tools—extensive analytics, rigorous operational standards and smarter dialing techniques—and you can enhance your company’s revenue stream.
Is now the right time to increase revenue? You tell us. Start with the right tools—extensive analytics, rigorous operational standards and smarter dialing techniques—and you can enhance your company’s revenue stream.
A common topic of conversation in the customer experience world is the ideal customer satisfaction survey. How many questions should it include?…
Brands that adopt cutting-edge technologies can often provide a better experience for their customers, which is why we see many companies adopting video chat as a customer support tool.
How can you keep your business in motion and on an upward trend by not only bringing on new customers, but maintaining the customer relationships you already possess?
When it comes to delivering exceptional customer care, no communications channel is more immediate, effortless and unobtrusive than live chat.
A large media and broadcasting company, committed to supporting and improving their customers’ subscription experience, needed a solution to stop customer attrition. That’s where we stepped in.
