A panel of leading finance and accounting executives recently selected Alorica’s James Molloy as Orange County Business Journal’s “Chief Financial Officer of the Year” for 2016. Molloy, who joined Alorica in 2013 as Chief Financial Officer, accepted the distinguished award at the publication’s annual gala honoring finance leaders.
In awarding the honor, the committee cited Molloy’s long-term financial growth strategy. By executing this strategy, Alorica transformed itself into the largest provider of customer experience solutions to the U.S. market, and third largest in the world. Molloy’s leadership throughout this period was vital. He led the company’s financial initiatives through two acquisitions, during which Alorica rebranded itself to project its unique culture.
Built on a vision of making lives better one interaction at a time, Alorica’s culture fully embraces innovation and change. It was this desire to make lives better that drove the company to turn its corporate social responsibility model it on its head, a move Molloy championed. As a result, Making Lives Better with Alorica (MLBA) was formed as an independent 501(c)(3) non-profit organization.
Every Alorica site in the U.S. has an MLBA chapter, each with its own board of directors comprised of local employees. Together, they raise money to support fellow team members, and individuals in the community, by awarding cash grants to those facing a family or personal crisis. By providing legal and back office administrative support for all chapters, the company ensures that employees are empowered to direct 100% of their funds to individuals, families and non-profits that mean the most to them.
To learn more about Alorica, including the company’s corporate social responsibility policy, please visit our News Center.