Latest from Alorica
News
Alorica Launches AI-Powered Speech Translation CX Platform
Reposted from
Forbes
. Authored by Megan Poinski | Writer
Alorica, which uses technology to transform customer experience, has a new AI implementation hitting markets today: Real-time...
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Press Release
Press Release
Alorica and Automation Anywhere Join Forces to Redefine Industry-Leading Customer Experience (CX) Solutions
With unparalleled automation capabilities powered by GenAI, the partnership will deliver optimized efficiencies and business outcomes, while significantly improving customer and employee experiences.
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News
Harnessing Generative AI: The New Frontier for Fashion Retailers
As fashion brands look to stay competitive, generative AI emerges as a game-changing tool.
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News
CX Fails Of 2023 And Fixes For 2024
Turning around negative customer experiences (CX) is as important as creating positive interactions. Bad CX can lead to frustrated customers, a tarnished brand reputation, low customer loyalty...
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News
Online Retailers Turning to AI and Data Analytics to Stem High Tide of Returns
Explore options brands can offer with the help of emerging AI tech to ensure an easy-breezy return experience for customers.
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Press Release
Alorica Earns Great Place to Work® Certifications in Five Latin American Countries
Alorica earns Great Place to Work® certifications in five Latin American countries; recognized for positive work environment and employee feedback
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News
Holiday CX quality dips when the last mile is forgotten
Looming parties and gift-giving occasions make holiday deliveries sensitive, but open communications can ease consumers’ concerns.
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Press Release
Innovative Digital CX Partnership to Deliver AI-Powered Results for Global Enterprises
Alorica, a digital CX provider, partners with Genesys to delivers AI-powered results for global enterprises.
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