Cindy Combs, Human Resources Manager at our North Charleston site in South Carolina, is truly going above and beyond for her customers, colleagues and community. She’s partnered with Vocational Rehabilitation, a local organization dedicated to assisting individuals with special needs to find employment. Together, they’ve welcomed some amazing team members to our North Charleston site. Cindy has discovered, “The employees that we are able to onboard have proven to be excellent employees with great production, focus and energy. They have embraced our culture as we have embraced their impact and presence in our site.”
Because of Cindy’s dedication and commitment to give an Alorica home to employees with disabilities, she was recognized with the prestigious Mayor’s Award and the Employer of the Year Award. More importantly, she was rewarded with an outstanding employee named Alyssa Bacher.
Alyssa joined the North Charleston site in 2014. Right away, it was clear to Cindy that Alyssa was driven and determined. Alyssa quickly proved that she is not just a good employee with disabilities – she’s an insanely great employee. Period.
That’s why she was given the responsibility to review and distribute correspondence for a major prescription benefit plan provider. These communications include numerous pages with critical medical instructions from doctors. In some instances, the hard to find information can be a matter of life or death. With laser-like focus, Alyssa scours the documents for processing and determines the level of priority. When asked how she feels about that level of pressure, Alyssa responded, “I like to do my work. I’m not only making lives better … one interaction at a time, I may be saving lives.”
And she doesn’t just excel at work. Alyssa has medaled in Special Olympics and now coaches other competitors; she’s paired with the Disability Council to help people and parents become advocates in policy making; and she’s been requested to be the keynote speaker at conferences across the country. Recently, she was even invited to be the spokesperson for the South Carolina Employment First Initiative (SCEFI), a marketing campaign being launched by the South Carolina Disability Employment Coalition (SCDEC), with the goal of improving employer and community perspective on hiring individuals with disabilities.
What does she hope to accomplish from being the representative for SCEFI? “It makes my day to make people realize we are just like everyone else. I just want everybody out there to know it’s not just me – if I can do it, you can do it!”
Thank you, Cindy and Alyssa, for being an inspiration and proving that passion leads to unlimited possibilities.