Leader in Everest Group’s CXM Americas – PEAK Matrix® Assessment 2023
Alorica’s consecutive recognition in this category underscores our sustained investments in designing innovative technologies and services and building best-in-class teams to move the industry forward.
“Through capabilities such as a dedicated digital practice, robust talent management models, comprehensive suite of financial solutions, and a strong partner ecosystem with technology providers, Alorica provides an outcome-driven approach with targeted solutions to drive client’s business objectives including growth discovery, customer engagement, operational efficiency, business continuity, risk mitigation, and market intelligence. This all has enabled it to be recognized as a Leader in Everest Group's Customer Experience Management (CXM) Americas – PEAK Matrix® Assessment 2023.”
