Call us crazy, but we think serving customers is awesome.
More than 600 million customer experiences every year. All powered by solutions designed to streamline operations, drive innovation and enhance your ROI. And all of them insanely great.
And that’s to be there for you. To help you delight your customers, deepen your brand recognition and position your company at the forefront of success. We’re constantly rethinking customer engagement and ways to enhance the customer experience, because at the end of the day, we really only have one job—and that’s to make yours easier.
21st century innovations. 23rd century aspirations.
Data-driven insights and leading-edge technology are the bedrock of a suite of services that provide customer insights to reduce costs and improve outcomes. And they empower your customers to communicate how and when they want through their preferred channels—which as we all know, are constantly changing.
“Know your customer” has been a retail rallying cry for the past…
Irvine, California-based Alorica Inc. is creating 420 jobs in northeast Houston after closing an acquisition of Plano, Texas-based Expert Global Solutions last year. The jobs are being created at an EGS location at 3200 FM 1960 Road West in Humble. The location already employs 960 people, and 85 of the new 420 positions have been filled.