Financial Care

A blended approach for revenue recovery and exceptional customer care.

Discover better results and improved customer experiences.

Financial care isn’t just about collecting debts—it’s about preserving a customer relationship. Our financial care solutions, supported by innovative processes, regulatory and compliance leadership, help deliver the outcomes you’re looking for.

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Early Intervention

Decrease costs and customer churn with pre-charge off services.

Prevent customer turnover and delinquency using an approach that maintains a positive relationship between you and your customers.

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First Party Collections

Deliver a positive experience and increase recoveries with a blended cure/care approach.

Fully compliant, customer-centric collection services drive repayment while solidifying the customer relationship, protecting both customer rights and your brand image.

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Fraud

Early fraud detection and prevention services reduce identity theft and fraudulent transactions.

Cost-effective fraud solutions and proven investigative technologies help to minimize fraud losses, prevent chargebacks and protect the identities of your customers.

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Back Office

Reduce back office costs and identify opportunities for process improvement.

Leading technology solutions, combined with data-driven analytics, help you reduce back office costs and identify opportunities to streamline operations.

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Financial Investigative Services

Proven solutions provide you with valuable insights that enable informed business decisions.

A suite of financial care products and services, customized to your specifications, provide you with valuable insights and help you mitigate hidden risks.

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Credit Services

Maximize the value of each loan transaction by extending credit to the right customers.

Gain access to a broad range of credit reporting services that help you maximize the value of each transaction and close more loans.

We can help you with these, too.

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Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction, and bottom line.