
3 Ways to Find “Ohm”nichannel Nirvana
Want to differentiate your brand? It starts with the right omnichannel framework. Here are three questions (and answers) to help give your customers the seamless support they deserve.
Getting paid? That’s great.
Getting paid faster and easier with Alorica’s payment processing solutions? That’s PayNow.
Customers are constantly on the go, so you need payment processing options that allow them to pay how and when they want—quickly and easily. Alorica offers 24/7/365 bill presentment and payment support, and we accept payments from multiple channels—including our own online payment processing portal, IVR or your existing systems.
Our PayNow payment processing service can be implemented as a stand-alone module, or seamlessly integrate into other Alorica solutions. And there’s no need to worry about compliance issues; PayNow complies with all regulations, and monitors for fraud, waste and abuse.
Seamless integration with your existing infrastructure, including real-time posting of payments to your system
Customizable outsourcing solutions built to fit your payment processing needs
Strong compliance controls ensure regulatory requirements are met or exceeded
Reduction in cost when utilizing email ACH confirmations over postcards
In processed payments and 450K monthly transactions
Clients in the telecommunications, utility, retail, healthcare, and technology industries
Want to differentiate your brand? It starts with the right omnichannel framework. Here are three questions (and answers) to help give your customers the seamless support they deserve.
Alorica offers a number of Financial Care and revenue recovery solutions — including pre-collection services— covering a wide variety of First Party accounts receivable services as well as Fraud Monitoring and Credit Worthiness Assessments.
Debt collection is a tough business—just ask the collectors! They know all too well that a successful outcome is not a guarantee. However, having in place an effective first party collection (or financial care) program can reduce losses, increase revenue and retain customers.
A high-end American retailer came to Alorica to provide its first ever offshore customer service outsourcing solution in the Philippines for customer care and first party collections.
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