PayNow

Getting paid? That’s great.
Getting paid faster and easier? That’s PayNow.

Customers are constantly on the go, so you need payment options that allow them to pay how and when they want—quickly and easily. Alorica offers 24/7/365 payment support, and we accept payments from multiple channels—including our own web portal, IVR, or your existing systems.

Our PayNow service can be implemented as a stand-alone module, or seamlessly integrate into other Alorica solutions. And there’s no need to worry about compliance issues; PayNow complies with all regulations, and monitors for fraud, waste and abuse.

Experience and insights.

  • 25 years of experience operating our PayNow solution
  • Successful client relationships extending over 15 years
  • PCI, CMS, URAC, HIPAA-HITECH, ISO 27000 and NIST 800 compliant

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Seamless integration with your existing infrastructure, including real-time posting of payments to your system

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Customizable solutions built to fit your payment needs

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Strong compliance controls ensure regulatory requirements are met or exceeded

70-80%

Reduction in cost when utilizing email ACH confirmations over postcards

$100M+

In processed payments and 450K monthly transactions

65+

Clients in the telecommunications, utility, retail, healthcare, and technology industries

Putting the customer at the center of it all.

  • Easily accessible payment portal via web or mobile browser
  • Real-time live agent assistance, IVR, and other support systems for customers—in addition to a payment portal
  • Customer-favorite “Wallet” option available to promote ease-of-use for repeat users
  • Pre-population of customer’s account demographics to improve overall customer experience and data reliability
  • Customer notification of convenience fee (where applicable), total charge amounts and transaction result

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