Helping hundreds of healthcare providers control costs and deliver exceptional patient care.
Alorica oversees thousands of dedicated healthcare advocates that ensure your patients receive the care they deserve while reducing your overall costs. That’s why more than 400 healthcare providers trust Alorica to develop and deploy custom solutions—including customer service technology, call center outsourcing and back office solutions—that grow top-line revenues, control expenses and provide an insanely great patient experience.
Scalable staffing and call center outsourcing solutions from one of the largest and most mature healthcare footprints in the industry
Industry leader in preventing, detecting and correcting healthcare compliance issues
Data-driven insights match patient preferences with products and services they are most likely to purchase
Standardizing billing and collections across 10 hospitals required a three-way partnership.
View Case StudyAlorica successfully collaborated with OHSU to improve the patient experience through combined hospital and physician billing.
View Case Study
In today’s healthcare industry, consumers expect—even demand—transparency and simplicity. A 2012 survey on healthcare revealed that “30% of respondents wanted their patient… experience to be the same as any other customer experience they have—such as shopping, hotel and travel.”
More than 400 providers have selected Alorica to develop and deploy custom healthcare customer service, call center outsourcing and back office solutions that serve both the patient and the business.
Your business has unique customer management needs. See the difference a personalized healthcare solution can mean to your customer retention, satisfaction, and bottom line.
