Our People

100,000 strong—and growing. We’re a company powered by our people—all dedicated to helping people and solving problems, and all unique, distinctive and utterly, insanely great.

Get to know us.

It takes a lot to be insanely great.


But that’s what we strive to be, each and every day. It’s how we deliver on our vision of making lives better…one interaction at a time. And its why we do everything we can to support the team—from providing growth opportunities and tuition reimbursement to giving back to the community.


Because when the team is at its best, the company is at its best.
And we wouldn’t have it any other way.

Meet Lori and Genet

Meet Lori and Genet.  They’re a friendship made in Alorica heaven … but this dynamic duo didn’t exactly start off on the right foot.

Meet Gregorio

Meet Gregorio. He’s a sales agent from the Philippines. And he’s awesome.

Gregorio has proven what it’s like to push boundaries and challenge the status quo by turning his job with Alorica into a career.

Meet Our Insanely Great Leaders

We’d like to introduce you to some of Alorica’s insanely great leaders. They’re Managers, Directors and Vice Presidents … from around the globe.

Meet Christoph

We’d like to introduce you to Christoph. He’s the Vice President of Business Development – but he didn’t start there.

His passion and commitment have allowed him to move up the Alorica ranks.

Meet Shawn

Shawn makes his own pasta sauce from scratch. And it’s really good.

Meet Joo

Joo knows how to sing – and proves it.

Meet Cindy Combs and Alyssa Bacher

Two real-life Alorica heroes. #WhoIsAlorica #IAmAlorica

Inspiration in the Wake of Tragedy: Mary Knight


Mary Knight has a magnetic personality and a zest for life-even after her husband had a terrible accident at his job a couple years back…

Diving in Head First: Victor Jarava


How does a 19-year-old, who started as an Order Verification Agent, end up being Alorica’s Director of Security Operations for all of Latin America?

The Heart of a Survivor: Tawanda Wardlaw


Last July Tawanda’s life took a sudden turn when she was diagnosed with stage II breast cancer and decided to write about it on Facebook…

Meet Justin.

He’s an actor, he likes T. Swift, and he’s awesome! #WhoisAlorica

A Passion for Compassion: Ismael Cosio

Ismael Cosio

Before working at Alorica Ismael Cosio worked as a social worker on the rough streets of Columbia…

Meet Anthony.

He’s from Omaha, he has moves and when he was little he wore a rat tail. #WhoisAlorica

EARN-ing Her Way to the Top: Sakeria Coffey


Three years ago, Sakeria Coffey was going through a rather tough time. But in April of 2016, she entered the doors of the EARN program (Employment, Advancement and Retention Network), which offers a range of employment and training services to economically disadvantaged citizens. One month later, she was working as an agent for Alorica’s Green Tree site in Pennsylvania…

Meet Kaii.

She likes Johnny Depp, and she marches to the beat of her own drum. #WhoisAlorica

Meet the team.





At our Fort Myers, FL location, the Operations Managers love getting involved in some spur-of-the-moment photo frame shenanigans!
We're thrilled to have secured a spot on IAOP’s Global Outsourcing 100 list for the 6th consecutive time! Congratulations to all those recognized! Read more at: http://bit.ly/2V1aL9r
Way to go, Alorica Jamaica!
#Repost @aloricajamaica
Another year running/walking for a cause. The #AloricaJamaica team out in blue supporting the #sigmarun2020 #coolcenter #aloricajamaicarocks
With an upcoming election and a volatile economy, 2020 is shaping up to be anything but predictable. Visit us at Booth 42 to learn about Alorica’s experience helping companies navigate uncertain financial times! #IAOP #alorica
We hope you celebrate today with whomever makes you happiest! #HappyValentinesDay! #alorica
An economic slowdown is a matter of when, not if. That’s why forward-thinking companies are taking proactive steps today to reduce future losses. PaymentsSource, a leading payments and financial services news outlet, posted a byline by Jay King, Alorica’s President of Financial Solutions; read through and discover what it takes to deliver insanely great customer experiences during tight financial times. Read more at: http://bit.ly/31uVSNX
Thanks to our partnership with Talkpush and Facebook Messenger, we’ve completely reimagined our recruitment process in the Philippines. Discover how through AI chatbot technology, we’ve saved 12,000 work hours and lowered the cost-per-hire by 84%—all while keeping candidates engaged and excited throughout the process. Read more at: http://bit.ly/2Ywl2u0

#chatbotsftw #alorica
Our own Colleen Beers hosted the #CCWomen’s breakfast at #CCWNashville20 this morning and had a spectacular turn out!
Repost @customercontactweek
Today’s job market is cranking! There are more open positions than available candidates, and companies are turning to AI to locate talent faster—and onboard qualified individuals more efficiently—than a person ever could. Discover how #Alorica uses the latest AI Chatbots to keep our teams loaded with talent! Read more at: http://bit.ly/3aRbeR2

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