Our People

100,000 strong—and growing. We’re a company powered by our people—all dedicated to helping people and solving problems, and all unique, distinctive and utterly, insanely great.

Get to know us.

It takes a lot to be insanely great.


But that’s what we strive to be, each and every day. It’s how we deliver on our vision of making lives better…one interaction at a time. And its why we do everything we can to support the team—from providing growth opportunities and tuition reimbursement to giving back to the community.


Because when the team is at its best, the company is at its best.
And we wouldn’t have it any other way.

Meet Lori and Genet

Meet Lori and Genet.  They’re a friendship made in Alorica heaven … but this dynamic duo didn’t exactly start off on the right foot.

Meet Gregorio

Meet Gregorio. He’s a sales agent from the Philippines. And he’s awesome.

Gregorio has proven what it’s like to push boundaries and challenge the status quo by turning his job with Alorica into a career.

Meet Our Insanely Great Leaders

We’d like to introduce you to some of Alorica’s insanely great leaders. They’re Managers, Directors and Vice Presidents … from around the globe.

Meet Christoph

We’d like to introduce you to Christoph. He’s the Vice President of Business Development – but he didn’t start there.

His passion and commitment have allowed him to move up the Alorica ranks.

Meet Shawn

Shawn makes his own pasta sauce from scratch. And it’s really good.

Meet Joo

Joo knows how to sing – and proves it.

Meet Cindy Combs and Alyssa Bacher

Two real-life Alorica heroes. #WhoIsAlorica #IAmAlorica

Inspiration in the Wake of Tragedy: Mary Knight


Mary Knight has a magnetic personality and a zest for life-even after her husband had a terrible accident at his job a couple years back…

Diving in Head First: Victor Jarava


How does a 19-year-old, who started as an Order Verification Agent, end up being Alorica’s Director of Security Operations for all of Latin America?

The Heart of a Survivor: Tawanda Wardlaw


Last July Tawanda’s life took a sudden turn when she was diagnosed with stage II breast cancer and decided to write about it on Facebook…

Meet Justin.

He’s an actor, he likes T. Swift, and he’s awesome! #WhoisAlorica

A Passion for Compassion: Ismael Cosio

Ismael Cosio

Before working at Alorica Ismael Cosio worked as a social worker on the rough streets of Columbia…

Meet Anthony.

He’s from Omaha, he has moves and when he was little he wore a rat tail. #WhoisAlorica

EARN-ing Her Way to the Top: Sakeria Coffey


Three years ago, Sakeria Coffey was going through a rather tough time. But in April of 2016, she entered the doors of the EARN program (Employment, Advancement and Retention Network), which offers a range of employment and training services to economically disadvantaged citizens. One month later, she was working as an agent for Alorica’s Green Tree site in Pennsylvania…

Meet Kaii.

She likes Johnny Depp, and she marches to the beat of her own drum. #WhoisAlorica

Meet the team.





Delivering insanely great customer experiences starts with keeping our people engaged, motivated and involved. Check out the latest blog by Bong Borja, President Asia-Pacific—and discover how through innovations in hiring, the gamification of the workday and a corporate culture built on giving back, we’ve been able to enhance employee retention and produce winning results for our clients! Read more at: http://bit.ly/2Yuv2nE
#alorica #insanelygreat
Cost-effective and insanely great customer service—that’s what Bengaluru is all about! Explore this dynamic region and discover what makes it a natural choice for companies seeking to optimize their offshore operations. Read more at: http://bit.ly/35T0qyz #alorica #indiawesome
Did you know Jamaica is the largest English-speaking island in the Caribbean? A cost-effective nearshore option that offers both convenient proximity and U.S. time-zone alignment, Aloricans in Kingston are ready to serve your customers. Get to know our people there and see how we can support your brand! #DiscoverAlorica
Did you know you can donate to MLBA through Amazon at NO COST to you? Simply visit smile.amazon.com, select Making Lives Better with Alorica (MLBA) as your charity of choice, and shop as you normally would! Amazon will then donate 0.5% of your purchase to MLBA, automatically! #alorica #tisthegivingseason #GivingTuesday
However you celebrate it, Happy #Thanksgiving! #alorica
Want to a feel good way to kick off the Thanksgiving holiday? Rachel, one of our agents in St. Joseph, MO, got a wonderful surprise at work last week when her son, Garrett, came home early after being on active duty for 25 weeks. Seeing her reaction just melts our hearts! Thank you for your service, Garrett! #alorica
It all starts at the Epicenter of Experience! Explore Bengaluru--and uncover all the reasons Alorica is excited to be expanding in India (and visit bit.ly/2XMxLIG to see the full version)! #alorica #indiawesome
Sarah Machan-De Silva, Alorica’s Asia-Pacific Chief of Staff, knows the value in taking risks. Discover the many hats she wears, the importance of standing up for yourself and what happens when you transform attitude into GRATITUDE!
Read more at: http://bit.ly/2QSxm6f #alorica #aloricainaction
Daily exercise is important...which is why our Sofia, Bulgaria site makes sure to get it in, every single day! (And according to them, it may look easy, but it's not!) #alorica
We love seeing all the new, smiling faces of those joining the #Alorica family! This great group is from our Centerpointe site in Greenville, SC. Welcome to the team!
Yesterday, the women of @aloricaph shared what they stood for and what their strengths were during their first Alorica Fireside Chat session, hosted by Lathana Jadah Hawkins. It's always great to remember how empowering our stories can be to others.
Our culture is why we’re No. 1 in creating insanely great customer experiences. We know making lives better is no small feat – from graduating a training class to hitting specific performance goals – we make sure to celebrate our employees for their accomplishments. #AwesomeAloricaCulture #DiscoverAlorica

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