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Awards & Recognition

Industry awards are great. Analyst recognition is awesome. But high-fives from a client—that’s how we measure success.
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We Don’t Do It for The Kudos. But We’ll Take Them!

"Alorica is a Leader on Everest Group's Customer Experience Management (CXM) in the Americas – PEAK Matrix® Assessment 2022 with a proven record of catering to the needs of clients in North America across multiple industries. It offers a strong proposition of right-shoring across onshore, nearshore, and offshore locations along with remote and GigCX delivery. This, along with its capabilities in CXM consulting, digital CX solutions, and talent management are its key strengths that enable it to become a strategic partner for its clients."

- Sharang Sharma, Practice Director, Everest Group

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At Alorica, we’re on a never-ending mission to do one thing and one thing only: create insanely great customer experiences.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.