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Corporate Social Responsibility
Being insanely great starts with being exceptionally responsible
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CSR commitment

Alorica’s Commitment to CSR

Doing the right thing and taking care of one another is an integral part of who we are—and we live up to these mandates through charitable giving, engaging social impact and environmental sustainability.

Alorica was built on three P’s—Passion, Performance and Possibilities. But when it comes to CSR, we focus on another three: Philanthropy, People and Planet.

View the 2023 MLBA Impact Report

Philanthropy

Discover the giving side of Alorica
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MLBA

Making Lives Better with Alorica (MLBA) is a global non-profit organization. It empowers Alorica’s people to provide for those in need.

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Donations

There is a certain joy that comes from giving to others—and it’s a happiness felt by our team around the globe.

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Volunteer

Aloricans take pride in serving their communities.

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Partnerships

We only partner with other registered non-profits—because transparency and integrity matter.

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Disaster Relief

We come together in a crisis, distributing supplies and funds oftentimes as first responders.

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Want to get in on the giving?

Partner with us and one of our nearly 45 global chapters and help us make the world better for those in need. Learn more at livesbetter.org or email [email protected].

People

Our people are everything
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Diversity

Alorica is a certified Minority Business Enterprise (MBE). More than 60% of our workforce is women, and 70% of Aloricans are minorities.

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Training & Development

Building tomorrow’s leadership through a variety of interactive tools and programs.

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Disadvantaged

As an Impact Sourcing Champion & Company to Watch (IAOP), we help support the underserved in our communities we call home.

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Disability

Alorica is dedicated to accommodating individuals with disabilities, creating an inclusive and comfortable environment where they can flourish as team members.

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Military

We honor veterans, their spouses & families by providing education assistance, career opportunities & skills development training. We are also a proud participant and donor of Hiring Our Heroes.

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Planet

Earth is all we have—there is no plan(et) B
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Sustainability

We prohibit practices that harm ecosystems, always looking for ways to minimize the use of natural resources and maintain recycling programs around the world. We’ve designated disposal areas for bottles, aluminum, and other recyclables throughout our offices, and implemented a UL GREENGUARD-certified Healthy High-Performance (HHPC) program using green, earth-friendly cleaning products.

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Carbon Footprint

We focus on decreasing heating, cooling and electricity-consumptions, and we’ve established a robust Work-at-Home program, Alorica Anywhere, to further minimize our impact on the environment by significantly reducing work commutes and the usage of office supplies.

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Waste

Bleach, plastics and other harmful products are kept out of landfills, and we partner with specialized vendors to properly recycle e-waste.

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Let’s Get Started.
Alorica’s commitment to CSR is steadfast—and we have so much more planned for the future.
Let’s Talk!

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.