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Our Culture

There’s nothing we value more than our people
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A Culture of Global Inclusion

GAs the largest minority owned BPO in the world, diversity, equity and inclusion aren’t just buzzwords—they’re the values we’ve had since Day 1.

Here, everyone matters—because without every single Alorican working together, we’d never be where we are today, let alone get to where we need to be tomorrow.

We support our people with the same passion we support our clients, from creating a culture of inclusion that honors what every Alorican brings to the table to company-wide initiatives that make life better for people and the planet alike.

Programs with a Purpose

From company-wide celebrations and virtual contests to individual employee recognitions, Alorica is committed to making connections that empower, our teams to bring their A-game.

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Making Lives Better with Alorica (MLBA)
Through our non-profit partner, Alorica employees have 100% of the decision-making power to choose how to raise money and to whom they distribute to through grants, donations and volunteering.
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Corporate Social Responsibility
Being insanely great starts with being exceptionally responsible. We live up to these mandates through 3 pillars that make up our CSR—Philanthropy, People and Planet.
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Together for Inclusion, Diversity and Equity (TIDE)
Serving as our global diversity, equity and inclusion program, TIDE encourages Aloricans around the world to celebrate our differences and unite through our commonalities.
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Women’s Initiative
We provide a platform for women leaders to connect with, support, and inspire other Aloricans by sharing their careers journeys, best practices and challenges.

Programs that Propel

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Alorica Academy

Global leadership development platform that allows our people to learn, contribute, share, and grow professionally.

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Aloricans In Action

We featureAloricans and share about their roles, career paths, professional background, interests and more, highlighting what enables them to perform with passion every single day.

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Culture Champions & Committees

Culture Committees – led by Culture Champions - plan local activities for employees and help oversee company-wide events and contests. Together, they to help maintain a fun and family-like environment for their teams.

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Game Changer

We make it a point to applaud our people when they go above and beyond. Our Game Changer program is a company-wide celebration that recognizes and rewards top performers.

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Level Up

Everyone’s a potential leader. Through Level Up, Aloricans learn from dynamic business leaders and powerful influencers in this live leadership series.

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Join CEO Andy Lee for Level Up: An Executive Leadership Series
CEO Andy Lee chats with Col. Chris Gideons of the U.S. Marine Corps about leadership in the military & how lessons learned apply to business and daily life
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Corporate-Social-Responsibility-CSR-Fact-Sheet
Corporate Social Responsibility (CSR) Fact Sheet
Being insanely great starts with being exceptionally responsible. Learn more about our approach to CSR, and our focus on Philanthropy, People and Planet.
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TIDE: Together for Inclusion, Diversity and Equity Fact Sheet
Discover how our CSR initiatives cultivate a greater degree of diversity, equity and inclusion—and how they empower change across our organization.
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A Culture of Awesome Fact Sheet
There’s nothing we value more than our people. Read our fact sheet to learn how we are committed to connecting with, and empowering, our teams.
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2020 Making Lives Better with Alorica - Impact Report
Learn about Making Lives Better with Alorica (MLBA), Alorica’s commitment to corporate social responsibility, impact sourcing and more in the 2020 Impact Report.
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Nonprofit Making Lives Better with Alorica Achieves GuideStar’s Highest Level of Transparency—the Platinum Seal
GuideStar recognizes nonprofit Making Lives Better with Alorica’s strong commitment to fiscal responsibility and transparency for donors worldwide.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.