Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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In anticipation of increased volumes and a growing need for Prior Authorization support, a leading Pharmacy Benefits Manager (PBM) turned to us for help. Within a two-month timeframe, the client needed us to help scale and secure more than 500 additional licensed Pharmacy Technicians and 200 registered Pharmacists.
Read the case study to discover how Alorica helped the PBM meet the challenge—not to mention fully train them to a master-level of proficiency in order to support the Prior Authorization function—all while meeting local and state regulatory and licensing requirements.
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