Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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Our client, a hotel reservation company, was having continual staffing challenges. While spikes in volume weren’t uncommon, they needed a more flexible staffing model—one that allowed for new employee hiring, onboarding, and speed-to-proficiency
in just 30 days.
Read the case study to read how Alorica helped the client future-proof against unexpected volume increases or decreases.
Visit our Travel & Hospitality page and learn how Alorica’s Travel BPO Services help make your brand a go-to destination.
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