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Alorica Philippines Wins Bronze in 11th Asia-Pacific Stevie® Awards for Exemplary Diversity & Inclusion Efforts

Published on April 24, 2024

Manila, Philippines., April 24, 2024Alorica Philippines, a global leader in customer experience solutions, proudly announces its recent recognition as a Bronze winner in the highly acclaimed 11th Asia-Pacific Stevie® Awards in the category of Innovative Achievement in Diversity & Inclusion.

With over 1,000 nominations received from 25 nations and territories across the Asia-Pacific region, this prestigious accolade represents Alorica’s unwavering dedication to cultivating a culture of diversity, equity, and inclusion.

Alorica’s Winning Approach to DEI

As a certified Minority Business Enterprise and the largest Minority-Owned Business Process Outsourcing (BPO) entity in the US, Alorica leads by example in promoting inclusivity within its workforce and communities.

Central to Alorica's commitment to diversity and inclusion is its pioneering employee-led initiative, TIDE (Together for Inclusion, Diversity, and Equity). Through TIDE, Alorica empowers its team members to engage in open dialogue and collaborative efforts aimed at fostering a more inclusive workplace environment.

Alorica's dedication to gender diversity is exemplified by its WOMEN'S INITIATIVE program, which features a Quarterly Speaker Series showcasing inspiring female leaders from both within and outside the organization. With a global workforce comprising 60% women and 48% female leaders, Alorica proudly champions the advancement of women in the workplace.

Building a Foundation for an Insanely Great Workplace

In addition to promoting gender diversity, Alorica prioritizes the mental well-being of its employees through initiatives like Alorica Heart, a dedicated helpline providing support for both professional and mental wellness. As proud LGBTQIA+ allies, Alorica offers benefits supporting same-gender partners and actively supports PRIDE initiatives.

Furthermore, Alorica is committed to advancing disability rights and equal employment opportunities, as recognized by the Quezon City Government. The company extends its commitment to DEI through unique vendor partnerships, exemplified by collaborations like Snaquick 24/7, providing job opportunities for individuals with disabilities.

"As a company, diversity, equity, and inclusion are not just values, they're integral to who we are," said Bing Prima, ESG and CSR Director at Alorica Philippines. "This award reaffirms our dedication to fostering a culture where every individual feels valued and empowered."

As Alorica Philippines continues to lead by example in championing diversity and inclusion. The organization remains committed to driving positive change and making a meaningful impact in the communities it serves.

 


 

About Alorica

Alorica creates insanely great digital customer experiences at scale. Our team of 100,000 solutionists, technologists and operators partner with global brands and disruptive innovators to deliver digitally charged, tailored interactions customers crave. With a track record of creating long-term

loyalty, Alorica brings actionable insights, proven processes and CX leadership to transform clients’ business needs, whether they’re focused on digital optimization, customer engagement or market expansion. Through strategic partnerships with best-in-breed technology, we design, integrate, and optimize digital solutions personalized to reach clients’ most desired outcomes now and for the future. Alorica drives CX innovation for the best clients around the globe from its award-winning operations in 18 countries worldwide. To learn more, visit  www.alorica.com.

 

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.