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Alorica Rapidly Expands with Global Hiring Effort to Fill More than 33,000 Positions

Published on August 6, 2020

Leading Customer Experience Solutions Provider Seeks High Quality Talent to Service Growing Demand

Alorica Inc., a global leader in customer experience solutions, today announced its plans to hire for 33,000 positions around the world. Having mobilized over 90% of its accounts and 70,000 employees in 14 countries to work-at-home, Alorica is quickly expanding with industry-leading virtual solutions that scale and deliver optimal performance. This has resulted in adding more than 20 new clients in the first half of the year across multiple industries and even new services. To accommodate for this growth, Alorica is looking for fresh talent to join its team of 100,000 international problem solvers to support the world’s leading brands.  

To meet the demand of providing best-in-class services to many household-name companies across numerous industries, Alorica is offering a variety of customer experience positions throughout the United States, Europe, Latin America and Asia-Pacific. Additionally, Alorica—who was recently listed on IAOP’s Impact Sourcing Champion Index— will continue to hire responsibly in these countries, placing emphasis on providing career development opportunities to people who otherwise have limited prospects in disadvantaged areas.  

“While our communities are dealing with this widespread health and economic crisis, we’re pleased to be able to offer jobs to thousands who are hoping to earn a living safely at one of our contact centers or working from home,” stated Greg Haller, Chief Operating Officer at Alorica. “With the help of our talented new hires, we can effectively support the heightened volume many of our clients are experiencing right now, and through the end of the year.”  

Alorica is committed to upholding the highest standards of safety throughout its operations worldwide as the company’s top priority remains the health of its employees, their families, and communities. Many positions offered will be completely virtual to start, including hiring and training, with some later transitioning to sites maintained with robust sanitation and safety protocols.  

With award-winning strengths in developing diverse talent and fostering a unique culture of connection and empowerment, candidates will benefit from working for a customer experience business with world-renowned clients. Based on position, Alorica team members can take advantage of competitive wages, paid training, medical and dental insurance, paid time off, paid holidays, sick time, 401(k), and an assortment of employee discounts. To learn more about the career opportunities available at Alorica, please visit  

About Alorica

Alorica is a global leader in customer experience solutions. We are made up of 100,000 passionate problem solvers who make lives better through positive customer interactions—at every touchpoint—across voice, chat and social. Leveraging innovative technologies—including intelligent automation and a comprehensive analytics suite—we support the world’s most respected brands with the best talent and resources necessary to create insanely great experiences. Alorica provides a host of world-class services—from customer care to financial solutions and digital services—to clients across industries of all kinds, many of whom are on the Fortune 500. Alorica contact centers and operation hubs span the globe with locations in 14 countries. To learn more, visit  

Media Contact

Sunny Yu
Alorica Inc.
[email protected]


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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.