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Insights & Resources

Blog Posts. Infographics. Case Studies. And so much more. When you’ve spent more than 20 years making lives better, you pick up more than a little industry intuition.
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Insights from Alorica

Thought Leadership
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Alorica’s Passion for the Planet Starts at Every Level
Chief Culture Officer and ESG Executive Sponsor Joyce Lee shares Alorica’s ongoing sustainability efforts.
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Podcast & Videos
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Trust & Safety Market Drivers Elevating the Need to Protect Customers Online
Discover current market drivers pushing Trust & Safety to the next level and why the human touch still matters.
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Fact Sheets & Infographics
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Streamlining Workflows for Better CX: A Pilot Case Study
Learn how Alorica helped improve a multi-state healthcare processing claims system with a customized provider pilot that reduced AHT and hold times.
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Fact Sheets & Infographics
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Discover Alorica Egypt
Alorica Egypt offers award-winning, cost-effective multilingual customer experience solutions from Cairo, Africa's largest city, with easy access from the US. Discover top-notch English support...
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Podcast & Videos
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Get to Know Alorica Trust & Safety
Alorica’s industry-leading, best-in-class approach, guided by 20+ years of trust and safety principles, keeps our clients’ reputations and communities secure. We processed over 2.5B pieces...
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Calculators
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Power Your Potential
Discover the value of Geo Optimization. Assess how much our call center outsourcing solutions can transform your bottom line!
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Thought Leadership
Does Generative AI Hold the Key to Modern CX? Discover How Alorica is Unlocking This Opportunity…
Generative AI is revolutionizing the adoption of artificial intelligence by making it more accessible to a wider audience, with products like ChatGPT and Bard leading the charge.
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Thought Leadership
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2022 Making Lives Better with Alorica - Impact Report
Learn about Making Lives Better with Alorica (MLBA) and Alorica’s commitment to corporate social responsibility in the 2022 Impact Report.  For additional information, visit our  Corporate...
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Thought Leadership
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Five Fast Facts About Telehealth
Get the facts on telehealth—and then, discover why when it comes to healthtech, no one delivers like Alorica.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.

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