Diversity, Equity and Inclusion | TIDE Initiative

We Champion a Changing TIDE

Alorica’s TIDE initiative is our global Diversity, Equity and Inclusion program—and serves as a cornerstone for the entire Alorica employee experience.

By listening to our people, we forge stronger connections. Through greater connections, we empower change. And in doing so, we’re able to foster an inclusive and respectful work environment.

Now, that’s making an impact!

Largest Minority-Owned BPO

Advocating for diversity starts at the top, and Alorica is proud to be a certified Minority Business Enterprise

MBE Recognition

2023, 2022 and 2021 Silver Stevie Winner from American Business Awards for Minority-Owned Business of the Year
Listed on IAOP’s 2020 Impact Sourcing Champions Index
2019 & 2018 Bronze Stevie Winner from American Business Awards for Minority-Owned Business of the Year
Military Friendly Employer designation by Victory Media

Real Talk

A key component within TIDE, our Real Talk sessions are interactive forums where Aloricans gather to discuss social issues that matter most to them and their communities. Launched in 2020, Real Talk has tackled some of the most serious topics including, diversity and inclusion, equity vs. equality, gender bias, sexual orientation discrimination and dismantling stereotypes.

Women’s Initiative

Our quarterly Speaker Series showcases female leaders at Alorica and beyond with insightful discussions and ideas to help women shatter the status quo, personally and professionally. Our esteemed speakers have included some of the biggest movers-and-shakers out there, including:

R-E-S-P-E-C-T Starts With E-M-P-A-T-H-Y | Di Morais, Ally Bank
Teamwork Makes the Dream Work Arielle Salomon, DoorDash
Be the Best. Be You. Monica Rothgery, KFC
Finding Harmony Kelly Truax, Dell Technologies

Past speakers have included Callie Field, T-Mobile; Dr. Kristin Ray, Bayless Healthcare; Lauren Chesley Clark, Founder of Purpose, LLC; Rochelle Karr, O’Melveny Law; Teri Morse, Alorica; Melissa Love, Everybody Up!; Irene Tan, Alorica; Colleen Beers, Alorica

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ALOR-23-337 Ragan Global DEI Commitment Award_Thumbnail

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TIDE: Together for Inclusion, Diversity and Equity Fact...

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The best customer experiences tap into empathy powered by the human element. Learn four ways to make diversity, equity and inclusion core to your company’s culture.

Alorica Wins Third Consecutive Award for Minority-Owned...

Largest certified minority-owned BPO recognized for industry-leading commitment to DE&I as it celebrates 24 years of operation.

Let’s Get Started.

Alorica’s commitment to CSR is steadfast—and we have so much more planned for the future.

Let’s Talk!

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.