Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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Alorica’s TIDE initiative is our global Diversity, Equity and Inclusion program—and serves as a cornerstone for the entire Alorica employee experience.
By listening to our people, we forge stronger connections. Through greater connections, we empower change. And in doing so, we’re able to foster an inclusive and respectful work environment—and enable true, lasting impact.
"The Alorica family is not about looks, color, race, gender, age or sexual orientation. It’s our talents and uniqueness that make us special and bring us together."
"If we step outside of the assumptions we all make about others, we’ll see just how much we have in common."
"Behind the LGBTQIA+ label is someone who deserves love, kindness, compassion, respect and equity like any other human being."
"Alorica allows me to genuinely express myself and be bold enough to confidently share my opinion."
A key component within TIDE, our Real Talk sessions provide an interactive forum for Aloricans to come together and discuss social issues that matter most to them and their communities. We began hosting the Real Talk series in 2020, and have covered topics including diversity and inclusion, equity vs. equality, gender bias, sexual orientation discrimination and dismantling stereotypes.
DBH, LPC Bayless Healthcare
EVP of Customer Care,T-Mobile
Our quarterly Speaker Series showcases leaders from inside Alorica and beyond, covering topics such as A Journey In Leadership, Building Your Personal Brand, and Leading with Authenticity and Leaning into Vulnerability. Other recent events have included:
lt’s an honor to have esteemed client leadership occasionally host the global events, which draw more than 500 Aloricans each time. To date, we’ve welcomed Kelly Truax, Senior VP of CSG Support Services at Dell Technologies and Callie Field, EVP of Customer Care at T-Mobile to our virtual stage-with many more in the pipeline.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.