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Digital Trust & Safety
Supercharge content moderation by combining AI speed and human judgment to detect harmful content faster than ever before. 
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Safeguard Your Platform

Resolve nearly 85% of moderation cases without needing to engage a human agent, freeing them to focus on the complex decisions.

The Alorica Difference 

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A Team to Trust

Alorica’s Global Trust & Safety team is overseen by a dedicated, experienced VP, managing over 2.5B pieces of content that are processed annually.

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Industry Disruptors

We’re early advisers, building first-to-market disruptive solutions, investing in the VC ecosystem to get early access to the latest technologies. 

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Driven by Client Goals

Our full-service client-obsessed approach will help you achieve your goals through our 20+ years of expertise.

Human Judgement at AI Scale 

Scalable content moderation that never stops evolving
Enforces what you call out explicitly in your policies, allowing enforcement across the entire platform.
Detect spam, hate speech, violence, spam and more with customizable policies.
Determines whether to remove or approve content. Low confidence examples can be passed on for human review, training the AI.
Supports moderation of files, text and images with an unprecedented level of nuance and accuracy.
Escalates high-severity accounts for moderation review with full context, such as user activity, report history, behavioral insights, etc.
Learns implicitly from moderators how to manage reports within the moderation console.
Continuously adapts as moderators handle new types of issues or behaviors.
Automates high-confidence decisions and escalates low-confidence reports to human moderators.

Supercharge Moderation for Every Platform 

AI-powered policy enforcement, profile moderation, and fraud prevention for every industry
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AI Policy Moderation

Create and implement content moderation policies in seconds while automating content review—no coding required.

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User Profile Moderation

Remove bad actors from your platform before they cause harm and resolve up to 85% of reports automatically without human intervention.

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AI Fraud Prevention

Catch fraudulent claims, fake applications, and coordinated fraud rings, enabling automated and scalable enforcement.

Results You Can Measure

64%

More bad actors detected

<10 Seconds

Average AI moderation time

500x

Faster decision time

89%

Fewer mistakes

65%

Cost savings

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Ready to Get Started?

Protect your platform with Digital Trust & Safety, powered by AI moderation and human expertise.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.

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