Latest from Alorica
Press Release
Alorica’s Business Triples in India
Alorica expands in Bangalore and Mohali, opening Bhartiya City and adding 1,500 Q3 jobs. Alorica in India is a fast-growing market powered by AI solutions and top talent.
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News
Mike Clifton on Alorica’s Human-Centered AI: Augmenting Agents, Transforming CX
Alorica’s Co-CEO Mike Clifton discusses how AI + human synergy is driving measurable gains in CX, retention, and global support.
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News
Customer Experience BPOs: Trends, Predictions, & Providers
BPOs are evolving under AI’s rapid rise. Discover how leading CX providers are blending generative and agentic AI with human talent to deliver faster, more personalized, and emotionally intelligent...
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Press Release
Alorica Expands Cairo Operations by 450%, Strengthening Position as EMEA CX Leader
Alorica is rapidly expanding its Cairo operations, scaling its workforce to 1,500 employees in 2025—a 450% increase. With Fortune 500 client growth across travel, retail, healthcare, and tech,...
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News
AI Appreciation Day Quotes and Commentary from Industry Experts in 2025
Discover how AI is transforming the enterprise landscape in this AI Appreciation Day feature. Industry leaders—including Alorica Co-CEOs Mike Clifton and Max Schwendner—share insights on using...
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Press Release
Alorica Reports Record Growth in the First Half of 2025
Alorica closes H1 2025 with highest-ranked performance and award-winning AI.
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News
The Future of Customer Support with Agentic AI
With an evolution from rules-based scripts to nested neural networks, technology is transforming customer voice support from a back-office function to a strategic business enabler.
Written...
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News
Tips to Improve Customer Service on Your E-commerce Site
Discover expert e-commerce customer service tips from Alorica’s Jadah Hawkins, Global Market Leader for Retail and e-Commerce, to boost loyalty, increase sales, and enhance your online brand...
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Press Release
Alorica Wins Gold Globee® Disruptor Award for its Leading Conversational AI Platform
Alorica’s evoAI wins Gold in the 2025 Globee® Disruptor Awards and AI Breakthrough Award for revolutionizing CX with emotionally intelligent, agent-designed conversational AI. Discover how...
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