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IRVINE, Calif. – (March 5, 2019) – Celebrating its 20th year in business, Alorica Inc., a global leader in customer experience solutions, announced today it has been recognized
for its customer service excellence with three honors at the 13th annual Stevie Awards for Sales & Customer Service, one of the world’s leading business awards programs. Alorica earned awards in three categories:
“We’re honored to be recognized for our excellence in customer service through the Stevie Awards,” said Greg Haller, Chief Operating Officer at Alorica. “As an industry leader in this space, Alorica continues to mine new opportunities
to deepen relationships and align client needs with our innovative capabilities. These accolades are a testament to the success we’ve had in building strategic partnerships that maximize our clients’ businesses.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organization stages seven of the world’s leading business
awards programs, including the prestigious American Business Awards® and International Business Awards®.
More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide
in seven specialized judging committees.
Alorica is a global leader in customer experience solutions. We are made up of more than 100,000 passionate problem solvers who make lives better through positive customer interactions—at every touchpoint—across
voice, chat and social. Leveraging innovative technologies—including intelligent automation and a comprehensive analytics suite—we support the world’s most respected brands with the talent and resources necessary to create insanely great experiences. Alorica
provides a host of world-class services—from customer care to financial solutions and digital services—to clients across industries of all kinds, many of whom are on the Fortune 500. Celebrating our 20th anniversary this
year, Alorica contact centers and operation hubs span the globe with 130 locations in 14 countries. To learn more, visit www.Alorica.com.
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.