How We Help
Solutioning for Your Success
Providing the skills, savvy, and scalability to successfully support the programs that aide your local constituents, students, providers, or members

Customer Care
A combination of programs across Tier 1 and Tier 2 agents to handle general inquiries, program education, account support/eligibility, and more

Medicaid
Provider and member support assisting in eligibility, enrollment, claims processing, and prescription benefits

Rapid Response
Gather information from people in need to help them navigate available resources when they matter most

Project Based Needs
Fast ramp up to support new project launches or growing existing programs

Technical Support
Troubleshoot and resolve account issues quickly to minimize customer frustration

Back Office
Support non-voice based tasks essential to program delivery, including document review, claims research, and more

A combination of programs across Tier 1 and Tier 2 agents to handle general inquiries, program education, account support/eligibility, and more

Provider and member support assisting in eligibility, enrollment, claims processing, and prescription benefits

Gather information from people in need to help them navigate available resources when they matter most

Fast ramp up to support new project launches or growing existing programs

Troubleshoot and resolve account issues quickly to minimize customer frustration

Support non-voice based tasks essential to program delivery, including document review, claims research, and more
Results
Results You Can Measure
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