How We Help
Solutioning for Your Success
Providing the skills, savvy, and scalability to successfully support the programs that aide your local constituents, students, providers, or members
Customer Care
A combination of programs across Tier 1 and Tier 2 agents to handle general inquiries, program education, account support/eligibility, and more
Medicaid
Provider and member support assisting in eligibility, enrollment, claims processing, and prescription benefits
Rapid Response
Gather information from people in need to help them navigate available resources when they matter most
Project Based Needs
Fast ramp up to support new project launches or growing existing programs
Technical Support
Troubleshoot and resolve account issues quickly to minimize customer frustration
Back Office
Support non-voice based tasks essential to program delivery, including document review, claims research, and more
A combination of programs across Tier 1 and Tier 2 agents to handle general inquiries, program education, account support/eligibility, and more
Provider and member support assisting in eligibility, enrollment, claims processing, and prescription benefits
Gather information from people in need to help them navigate available resources when they matter most
Fast ramp up to support new project launches or growing existing programs
Troubleshoot and resolve account issues quickly to minimize customer frustration
Support non-voice based tasks essential to program delivery, including document review, claims research, and more