Latest from Alorica
Press Release
Alorica Wins Tops Spot for the Second Consecutive Year in Black Book’s 15th Annual Payer Survey on Customer Experience (CX) and User Satisfaction
Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, ranked #1 out of 400 software firms, advisors and service vendors for its member services interface...
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Press Release
Alorica Named a Leader in Everest Group’s 2024 Customer Experience Management (CXM) PEAK Matrix® - Americas
Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix® Americas Assessment for Third Consecutive Year
IRVINE, Calif., Sept. 17, 2024
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Alorica...
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Press Release
Alorica and LoanPro Revolutionize CX for Financial Organizations and Portfolio Buyers
This first-to-market partnership between best-in-class providers will deliver an end-to-end platform to launch, manage, and service lending, leasing, and credit accounts with increased operational...
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Press Release
Alorica ReVoLT Wins 2024 Artificial Intelligence Breakthrough Award for Best AI-based Solution for Customer Service
Reputable International Awards Program Recognizes Alorica for Its First-of-its-Kind Real-Time Voice Language Translation Technology
IRVINE, Calif., June 26, 2024 –
Alorica Inc.
,...
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Press Release
Alorica Celebrates 25 Years of Operational Excellence with Latest Award Win for Customer Service Employer of the Year
IRVINE, Calif., June 6, 2024
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Alorica Inc.
, a global customer experience (CX) leader, celebrates 25 years
in business with its recent recognition as a Silver Stevie® award winner for...
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Press Release
Global CX Leader Continues Its Expansion Across Latin America with Latest Launch in Paraguay
Alorica, a global CX leader, expands into Paraguay with a new contact center in Ciudad del Este, bolstering its presence in Latin America. Learn about their tech-enhanced services and commitment...
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Press Release
Alorica Appoints Mike Clifton, Max Schwendner as Co-Chief Executive Officers
Alorica’s new co-CEOs, Clifton and Schwendner will lead the brand to the next level of CX innovation with tech-enabled customer experiences.
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Press Release
Alorica Philippines Wins Bronze in 11th Asia-Pacific Stevie® Awards for Exemplary Diversity & Inclusion Efforts
Alorica Philippines is Bronze winner in 11th Asia-Pacific Stevie® Awards in the category of Innovative Achievement in Diversity & Inclusion.
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Press Release