Latest from Alorica
Press Release
Alorica Named a Leader in NelsonHall’s 2023 Content Transformation Services NEAT Assessment for CX Improvement Capability
Alorica Inc., an award-winning global leader in next-generation customer experience (CX) solutions, has been named a Leader in NelsonHall’s 2023 Content Transformation Services NEAT evaluation...
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Press Release
Global CX Provider Launches Alorica IQ to Meet Demand for Digitally Led Customer Interactions
Alorica IQ’s industry-leading tech solutions enable top brands’ future-ready CX approach
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Press Release
Alorica Wins Third Consecutive Award for Minority-Owned Business of the Year
Largest certified minority-owned BPO recognized for industry-leading commitment to DE&I as it celebrates 24 years of operation.
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Press Release
Alorica's Interaction Analytics for Enhancing the Customer Experience Wins Top Honors with Gold Stevie® Award
Global CX provider’s data & analytics provide key insights, guiding progressive brands on how to transform the customer journey
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Press Release
Alorica Announces $725 Million Refinancing by Cerberus Business Finance, LLC
Refinancing by Cerberus Business Finance optimizes Alorica’s financial position and enables Alorica’s globalization strategy and product expansion.
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Press Release
Nonprofit Fueled by Global CX Provider’s Employees Highlights Year of Grassroots Philanthropy in 2022 Impact Report
Led by Alorica employees, Making Lives Better with Alorica (MLBA) awarded more than 1,000 grants to Aloricans and their communities in need with support for rent, medical bills, crisis relief...
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Press Release
Alorica Earns Achievement Award for Developing and Promoting Women in the Workplace
Minority-owned CX provider attracts and retains top talent for its 100,000 workforce—more than half of which are women—through its industry-leading career development and DEI strategies
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Press Release
For the 10th Consecutive Year, Alorica Recognized on IAOP’s Global Outsourcing List for 2023
For the 10th consecutive year, Alorica was recognized on IAOP’s Global Outsourcing List for its commitment to impact sourcing.
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Press Release
Alorica Launches Operations in Egypt and Poland
Alorica’s expansion will support local economies and address increasing demand to serve EMEA clients with its multilingual capabilities and scalability
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