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Latest from Alorica

Press Release
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Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver Real-Time Accent Translation Capabilities and Remove Dialect-Based Friction from the Customer Experience
Alorica Enters Strategic Partnership with AI Linguistic Processing Platform Sanas to Deliver Breakthrough Real-Time Accent Translation Capabilities.
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Advice on how to navigate today’s evolving workplace
Learn how to adapt and thrive in today’s workplace. Get sage advice from businesspeople of all ages, in various roles and industries.
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Press Release
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Alorica Wins Top Place to Work for its DEI-Focused Culture, Grassroots Philanthropy and Employee Development Opportunities
As part of its CSR, Alorica empowers employees to engage in interactive social discussions, support local causes and take control of their careers.
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Alorica’s CX Partner Talkdesk Introduces Their New Retail Experience Cloud
Talkdesk Introduces first out-of-the-box customer service platform built to unify the retail customer journey: Retail Experience Cloud with Alorica.
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The Future of Work: How to Collaborate in a Hybrid Environment
Alorica’s Chief Information and Digital Officer Mike Clifton talks about investing in the right digital solutions to succeed together in a hybrid model.
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Running both IT and digital at Alorica
CIDO Clifton explains how he and his teams manage the IT core, enable GTM strategy, accelerate the digital roadmap, and use AI and ML to transform CX.
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Alorica Named One of Top 15 Companies Hiring For Entry-level, Remote Jobs
FlexJobs recognizes Alorica as one of 15 top companies hiring entry-level, remote workers.
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Newest Alorica Connection Hub opens in the Philippines
Alorica Inc., a global leader in next-generation customer experience (CX) solutions, recently introduced its global Connection Hubs, a network of operational sites designed to complement the...
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6 key challenges of complex cloud environments — and how to manage them
Successful customer service outsourcing and digital transformation requires managing complex cloud strategies
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.