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Latest from Alorica

Press Release
Innovative Digital CX Partnership Delivers AI-Powered Results for Global Enterprises
Alorica, a digital CX provider, partners with Genesys to delivers AI-powered results for global enterprises.
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News
Pathway to Personalization – How to Customize the Traveler’s Journey with Your Brand
Attract and retain travelers through best practices in digital personalization.
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Press Release
Alorica Ranks #1 for Health Plan CX in Black Book’s User Satisfaction Survey
Alorica, a digital CX provider, outranks competitors in the healthcare industry’s largest consumer-rated vendor satisfaction survey.
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Press Release
Alorica Wins Top Honor for Global DEI Commitment
Alorica earned high marks for our inclusive practices and company culture that enhance the employee experience and drive operational excellence.
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Press Release
Alorica Named a Leader in Everest Group’s Customer Experience Management (CXM) in the Americas 2023
Alorica was named a Leader for the second consecutive year in Everest Group’s Customer Experience Management (CXM) in the Americas 2023.
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Press Release
Leading Global CX Provider to Create Hundreds of Jobs with EMEA Expansion into Łódź, Poland
Alorica's newest site launched to meet growing talent demand, ensure business continuity and empower the local economy.
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News
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Trust And Safety For CX: Be Aware Of What To Beware
Instilling and maintaining a trustworthy, safe and engaging customer experience (CX) is key to brand loyalty, share of wallet, and lifetime value.
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News
Alorica and Aer Lingus Shine as Finalists in the ECCCSA 2023
Alorica and Aer Lingus are finalists in the ECCCSA 2023 for Best BPO Partnership, recognizing a resilient partnership that excels in CX and digital transformation
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Noticias
Su Gente, El Pilar Que Los Sostiene
Posicionado como uno de los las mejores empresas para trabajar en la industria de call center, nuestra gente es nuestro pilar.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.