Information Week Podcast: In Predictive Data We Trust?

Organizations want actionable insights, but what elements are necessary to ensure the data is reliable? How can tech leadership and operations gather data quickly enough to remain relevant?

In this podcast episode, Alorica Chief Digital and Technology Officer Harry Folloder shares his perspective on leveraging predictive data. He stresses the importance of strong data governance—reliable sources, robust security, and compliance with industry regulations—while balancing actionable insights with privacy protection. The discussion also addresses avoiding AI bias and adopting responsible data strategies. The episode reinforces that organizations must treat data as a valuable asset, prioritizing transparency, security, and ethical use to maintain customer trust and fuel innovation.