Last-minute changes to the scope loomed menacingly, but by hiring specialty coaches, enlisting additional expert resources and reducing unnecessary service dispatches, a major communications provider saved millions of dollars while observing a significant uptick in customer satisfaction.
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Alorica successfully collaborated with OHSU to improve the patient experience through combined hospital and physician billing.
The PEAK Matrix™ categorizes healthcare CCO service providers by Leaders, Major Contenders, and Aspirants.
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