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Diversity, Equity and Inclusion
Doing the right thing—and taking care of one another—is an integral part of who we are
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We Champion a Changing TIDE

Alorica’s TIDE initiative is our global Diversity, Equity and Inclusion program—and serves as a cornerstone for the entire Alorica employee experience.

By listening to our people, we forge stronger connections. Through greater connections, we empower change. And in doing so, we’re able to foster an inclusive and respectful work environment.

Now, that’s making an impact!

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Largest Minority-Owned BPO

Advocating for diversity starts at the top, and Alorica is proud to be a certified Minority Business Enterprise
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MBE Recognition
  • 2023, 2022 and 2021 Silver Stevie Winner from American Business Awards for Minority-Owned Business of the Year
  • Listed on IAOP’s 2020 Impact Sourcing Champions Index
  • 2019 & 2018 Bronze Stevie Winner from American Business Awards for Minority-Owned Business of the Year
  • Military Friendly Employer designation by Victory Media

Real Talk

A key component within TIDE, our Real Talk sessions are interactive forums where Aloricans gather to discuss social issues that matter most to them and their communities. Launched in 2020, Real Talk has tackled some of the most serious topics including, diversity and inclusion, equity vs. equality, gender bias, sexual orientation discrimination and dismantling stereotypes.

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Women’s Initiative

Our quarterly Speaker Series showcases female leaders at Alorica and beyond with insightful discussions and ideas to help women shatter the status quo, personally and professionally. Our esteemed speakers have included some of the biggest movers-and-shakers out there, including:

  • R-E-S-P-E-C-T Starts With E-M-P-A-T-H-Y | Di Morais, Ally Bank
  • Teamwork Makes the Dream Work Arielle Salomon, DoorDash
  • Be the Best. Be You. Monica Rothgery, KFC
  • Finding Harmony Kelly Truax, Dell Technologies

Past speakers have included Callie Field, T-Mobile; Dr. Kristin Ray, Bayless Healthcare; Lauren Chesley Clark, Founder of Purpose, LLC; Rochelle Karr, O’Melveny Law; Teri Morse, Alorica; Melissa Love, Everybody Up!; Irene Tan, Alorica; Colleen Beers, Alorica

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Let’s Get Started.
Alorica’s commitment to CSR is steadfast—and we have so much more planned for the future.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.