Latest from Alorica
Press Release
Alorica Wins CCW Excellence Award for Best Training & Development Program
Global BPO Company Recognized for Exceeding Expectations in Employee Experience
IRVINE, Calif. – June 20, 2018 –
It is with great honor that
Alorica Inc.
, the world’s leading platform...
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News
Alorica Wins 2018 AT&T Supplier Award
Global BPO provider
Alorica
has received the 2018
AT&T
Best Supplier Award in recognition of its services to AT&T affiliates last year.
Teamwork and...
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Press Release
Alorica and Crescendo Transform Live Customer Engagement With AI-Native CX
Alorica and Crescendo partner to scale AI-native CX across voice and chat, uniting humans and AI to deliver measurable business outcomes.
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Press Release
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Guardians of AI: Sean Hauver of Alorica On How AI Leaders Are Keeping AI Safe, Ethical, Responsible, and True
Learn how top AI leaders ensure safety, transparency, and accountability while scaling enterprise AI systems.
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Press Release
Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes
Alorica and DOMU deliver strong early results deploying AI-powered loan servicing through SST, with 48% of inquiries resolved by AI and high payment success rates in regulated financial environments.
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Press Release
Alorica Named a Leader in Everest Group’s 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix
Alorica named a Leader in Everest Group’s 2026 Healthcare CXM PEAK Matrix®, recognized for AI‑driven, high‑performance patient and member experience.
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News
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Keeping Customer Data More Secure with AI
How AI helps protect customer data: real-time threat detection, smarter governance, and best practices to prevent breaches and reduce risk.
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News
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Where points succeed, and fail, in the loyalty program equation
Explore how points-based loyalty programs drive customer behavior, increase lifetime value, and where they fall short. Learn how brands balance flexibility, cost, and simplicity to keep customers...
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News
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The CIO’s view on starting, and restarting, AI initiatives
Chief Information & Technology Officer Sean Hauver shares how to audit failing AI initiatives, ensure business ownership, and turn experiments into enterprise value.
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