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Home Insights The Pressure Was ON. So We Went OFFshore.

The Pressure Was ON. So We Went OFFshore.

COVID-19 led to a massive uptick in volume for a leading retail pharmacy client. Read our pharmacy benefits manager case study to discover how we successfully ramped an offshore program that addressed the influx, increased CSAT scores by 20% and led to additional work!

 

You can also visit our Pharmacy Benefits Manager (PBM) Solutions page to learn more.

Case Study
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Published on 23 March, 2021 Download

COVID-19 led to a massive uptick in volume for a leading retail pharmacy client. Read our pharmacy benefits manager case study to discover how we successfully ramped an offshore program that addressed the influx, increased CSAT scores by 20% and led to additional work!

 

You can also visit our Pharmacy Benefits Manager (PBM) Solutions page to learn more.

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