Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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It’s been nearly 100 years since the Great Depression—the last time we’ve seen economic numbers like this. As a result of the COVID-19 pandemic, unemployment has ballooned from 3% to nearly 20%—
and we anticipate increased delinquency rates and losses for the remainder of 2020.
Now is the time to ensure you have a back-up loan servicer
in place—one that is prepared for whatever the economy throws at it. As
issuers struggle with the performance of their assets, it’s more imperative than ever to
safeguard continuity of service, attention to detail and a positive
When selecting a servicing partner,
there’s a lot at stake. Be sure to consider:
Look for tenured, Financial Solutions experts with a track record of success in servicing loans, and a proven model for transitioning portfolios efficiently and with minimal interruption. Alorica’s Loan Servicing subsidiary, SST, has over 25
years’ experience helping clients manage and transition their portfolios
Make sure your back-up servicer has deployed the latest technologies for managing the portfolio
; advanced dialing capabilities, SMS, e-mail and c
hat—along with multiple options for payments—are just a few of the features
you should look for.
Our Compliance Department is one of the largest in the industry, and manages all related issues
at the corporate level—as well as in our contact centers.
Market uncertainty (politics, economics, pandemics, etc.) underscores the need for balanced delivery locations, in order to maintain business continuity and an encouraging customer experience. Alorica has a footprint of more than 100 locations in 14 countries—including over 50 sites in the US.
The ability to staff quickly is paramount when time is of the essence. We can onboard hundreds of team members the mome
nt you need them.
NOT EVERY BACK-UP IS CREATED EQUAL—KNOW WHAT KIND OF SERVICING YOU NEED!
Be prepared with the appropriate level of back–up in place
There’s certainly a lot to consider, and Alorica is here to help you make sense of it all. Learn More about Alorica’s entire Financial Solutions
portfolio and SST’s Loan Servicing capabilities—and get ready to be ready!
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.