The Strength in the Setback: Why Failure Isn’t the Whole Story

What do you do after you fail? We’re talking about real setbacks, self-doubt, and the quiet process of rebuilding. In this episode, Alorica Co-CEOs Mike and Max open up about moments that hit hard—from career pivots that didn’t go as planned to soul-crushing losses in sales and leadership. They share what helped (and what didn’t), how overthinking can be both a burden and a superpower, and why getting back up isn’t about fixing everything—it’s about learning to sit with it, own it, and move forward with clarity. If you've ever failed and thought, “Is it me?”—this episode is for you.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.