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Get Smart: An Intelligent Automation Case Study

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Sometimes, the Bot Knows Best

With Robotic Process Automation (RPA) and Robotic Desktop Automation (RDA), it’s not just about what the technology can do—it’s about what the technology enables our people to do. Thanks to these platforms, agents solve issues faster, performance variability decreases, and customer experience is enhanced.

 
Let’s take a look at just a few examples of Intelligent Automation in action.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.